Services
Language Training: Master a new language or refine your existing skills with our engaging and effective language training programmes.
Communication Skills Development: Enhance your communication skills to become a more confident and persuasive communicator.
Customer Value Creation: Learn how to communicate if you want to create and deliver exceptional value to your customers, building lasting loyalty.
Why choose me?
Experienced and Certified Trainer: A wealth of knowledge and practical experience for every training session.
Customised Training Solutions: The programmes are tailored to meet your specific needs and objectives.
Flexible Delivery Options: Choose from in-person, online, or blended learning formats to fit your schedule and preferences.
Proven Results: The training programmes are designed to deliver measurable results, empowering you to achieve your goals.
Business Communication and Skills Development Course
This comprehensive programme is designed to elevate participants' language skills—reading, writing, speaking, and listening—targeting C1-level proficiency. The course focuses on enhancing general business vocabulary and terms, fostering intercultural communication and cooperation skills in English, and honing communication abilities through extensive speaking practice. Participants will gain expertise in public speaking and discussion, acquiring the terminology essential for business interactions.
The programme covers several key areas:
1. Communication in the 21st Century Workplace: Explore the nuances of interacting with diverse generations in various work environments, including live, virtual, and hybrid settings. Learn to make impactful first impressions, communicate clearly and flexibly, and navigate the strengths and weaknesses of different communication modes.
2. Professional Relationships: Emphasise cultural awareness and the development of intercultural competencies. Understand the significance of verbal and non-verbal communication, personal and cultural differences, time concepts, decision-making processes, and building trust across cultures.
3. Projects and Change Management: Discuss issues related to managing projects, changes, and teams. Develop skills in stakeholder engagement, leadership, effective communication, conflict resolution, feedback provision, and tackling complex issues.
4. Career Development and Job Search: Equip yourself with 21st-century competencies. Conduct personal SWOT analysis, identify strengths and motivations, align personal and organisational needs, refine CVs and cover letters, and prepare for job interviews. Learn strategic career planning techniques.
5. Business Skills: Organise and lead meetings, present and discuss data, make decisions and agreements, negotiate, network, participate in business events, and organise business trips.
Upon completion, you will confidently engage with representatives from diverse business cultures and effectively apply all four language skills in Business English.
Business English Language and Skills Development Course
This programme is designed to develop all aspects of linguistic proficiency—reading, writing, speaking, and listening—targeting B2-level proficiency. It aims to expand business vocabulary, enhance intercultural communication and cooperation skills, and improve overall communication abilities through extensive speaking practice. Participants will also gain competence in public speaking and debating, acquire essential business terminology, and refine various conversational, presentation, and discussion skills in Business English.
The programme covers several key areas:
1. General Understanding of Business English: An introduction to Business English, covering common terms, structures, and phrases essential for effective communication in a business context.
2. Meetings and Interactions: Develop skills necessary for planning and conducting business meetings, conferences, and discussions. Learn techniques for effective communication and productive dialogue in professional settings.
3. Business Presentations and Reports: Training in preparing and delivering business-related presentations and reports. Focus on structuring content, engaging the audience, and conveying information clearly and persuasively.
4. Career and Job Hunting: Equip yourself with the skills needed for the job search process, including writing CVs, preparing for job interviews, and planning your career path. Emphasis on practical skills that enhance employability and career advancement.
5. Doing Business Across Cultures: Learn how to communicate effectively with international partners, taking into account cultural differences. Gain insights into global business practices and develop the ability to navigate intercultural interactions successfully.
Upon completion of the programme, you will be able to communicate and cooperate successfully with business professionals from various corporate cultures, understanding and respecting their traditions and communication conventions.
Get in touch
Contact me to ask any questions you may have.